"Failed - No Payee" QuickBooks Desktop Webconnector
In order for a Bill or Credit to be successfully sent through to your QuickBooks accounting platform, it must have a Payee associated with it. This Payee in Books must match exactly the way it is listed in QuickBooks Desktop. If the information synced doesn't match what is listed in QuickBooks Desktop, the Bill/Credit will be rejected, listed in the Bills/Credits Sync page with the sync status Failed - No Payee.
Some things to keep in mind
- It is best practice to ensure that all approved bills are synced to QuickBooks Desktop platform prior to making edits to your vendor or Chart of Accounts within QuickBooks Desktop.
- If Vendor names are modified within QuickBooks Desktop, the payee (vendor name in QuickBooks Desktop) will be modified as well. This will cause the current Payee assigned to the Vendor in Books to now be incorrect and will need to be updated before you can successfully sync bills again.
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